Triple Spa Suite
This uniquely designed suite is perfect for a small group of spa addicts and friends. This suite can also be turned into single private spa suites for individual treatments.
Bordeaux Spa Suite
Designed for the romantic spa experience, enjoy your own private suite offering a secluded recovery area; luxuriate with your partner while taking in the surrounds in your exclusive French inspired Bordeaux bathing experience.
Hydro Spa Suite
Perfectly suited for two, this private couples suite and recovery lounge features our Hydrotherapy bath where you can immerse and capture the natural views of our Clear Mountain Lodge and vineyard.
Tranquillity Lounge
Designed to capture the true beauty of this unique property, our Tranquillity lounge is perfectly positioned to take in the summit’s spectacular views. Curl up, recover and enjoy the serenity as you awaken to refreshing spa refreshments
Choosing treatments…
To ensure you choose treatments specifically suited to your special needs, our experienced spa team is happy to advise you on a combination of treatments to make your spa experience unique to you.
When to arrive…
We recommend you arrive at least 15 minutes prior to your treatment to allow time for you to change and complete a consultation form. We encourage you to make use of our Tranquillity lounge and relaxing surroundings.
What happens if I am late…
Arriving late will simply limit the length of your treatment and therefore lessen your time spent with us. Treatments will always finish as scheduled in order to not delay and inconvenience the next guest.
Cancellation policy…
The treatments you select are reserved especially for you. We appreciate your co-operation by giving 24 hours notice if you need to reschedule or cancel your appointment.
A credit card number is required at the time of booking to secure your spa appointment. No shows will incur payment of the total treatment cost.
Rates and payment of spa services…
All rates and services are inclusive of GST and may be subject to change without notice.
The spa accepts cash and all major credit cards. Lodge guests may charge spa services to their room account.
Parking…
A car park is provided for all visitors to Clear Mountain Lodge and Stephanies Mountain Spa. If you do require any special transportation please don’t hesitate to ask our friendly reservations team to assist.
What should I bring…
On arrival our spa receptionist will greet you and you will be asked to change into a spa robe and
slippers and secure your belongings in your personal locker. Towels, showers and toiletries are all
provided for you. Please bring swimwear bottoms for the our steam lounge and any Bath Therapy
treatments or we can provide you with hygienic disposable underwear. If you intend to make use of
the lodges pool, please bring your own suitable attire. Please leave your valuables at home as Stephanies cannot take responsibility for belongings left unattended in the spa.
Complimentary services…
Services for all our guests include:
• Robes, slippers and towels
• Private change rooms, toiletries, showers, lockers and hairdryers
• Seasonal fruit, sorbet, herbal tea, and citrus infused water signature refreshments
Use of aquatic facilities…
As guests of Stephanies Mountain Spa day visitors are welcome to relax by the pool and take in the natural surroundings with a minimum of one hour treatment, please be advised the pool is not available for day visitors when Stephanies Mountain Spa is closed.
Lifestyle activities
Meditation, Tai Chi and Yoga Classes are coming soon. Please call spa reception or lodge reception for further details.
Special requirements…
Our team is happy to assist with any special requirements you may have. Please inform our spa co-ordinator of any special dietary requirements, refreshments etc you need, so you can properly experience the lifestyle benefits of spa.
Medical conditions…
Please inform your spa receptionist and spa therapist of any health concerns that you may have when making your booking and when completing your client card. Our expert therapists can correctly advise on special conditions.
Pregnancy….
We recommend that you wait until your second trimester to enjoy massage and body therapies and
there will be some spa therapies that you will not be able to experience during your pregnancy,
however you can relax and enjoy skin therapies and hand and foot therapies at any time during your
pregnancy. Please inform reception upon your time of booking regarding your pregnancy. We are
happy to advise you on suitable treatments for you during this special time.
Privacy policy…
Our beautiful surroundings are designed for you to relax and enjoy quiet time out. We ask that you
please respect the peace and privacy of others by ensuring mobile phones are turned off and by using a lowered voice.
Spa cuisine…
Our exclusive Spa Cuisine is expertly prepared especially for you by the Mandy’s of the Mountain Head Chef. A delicious snack, lunch or dinner can easily be organised for you. Please choose from the exquisite Spa Cuisine menu prior to your treatment.
Special requests
Please ask our friendly spa staff or lodge staff if you require information or assistance on the following:
- Newly refurbished Clear Mountain Lodge accommodation
- Stylish “Mandy’s on the Mountain” Restaurant & Wine Bar
- Conference and meeting facilities
- Wedding Venue with Chapel and nuptial gardens
Group bookings…
Spa time is the perfect way to celebrate in style with friends or family. We will be delighted to help you organise a wonderful spa experience to suit your requirements.
Spa memberships
Ask about our elite spa membership programs for wellness and revitilisation. Our promise is the creation of a beautiful, memorable experience with every visit, making it the perfect gift to yourself or those you cherish the most.
Stephanies Spa Rewards
Stephanies spa rewards program is designed to reward you for loyalty, points can be accumulated in any of our spa locations as a thank you for visiting Stephanies, please ask reception to instantly join you to this spa portal or for further information regarding this wonderful loyalty program.
Gift vouchers…
Give time out and wellbeing to your loved one. Stephanies Gift Vouchers are unforgettable presents for friends, family, and colleagues whatever the occasion. Beautifully presented they guarantee to impress and can be customised to your needs with a selection of treatments and signature home spa products.
Gift Voucher Conditions
Please bring your gift voucher with you on your visit to the spa. Expired gift vouchers will not be honored. If you do not keep an appointment the gift voucher will become void. Gift vouchers are not redeemable in part or for cash. Gift vouchers are non refundable. Gift vouchers can be redeemed at any of Stephanies Spas.
Bridal memberships (‘I Do Spa’)…
We will provide you with all the essential beauty treatments. Attention to detail is the focus in these packages to ensure you will be the most breathtaking bride ever. To prepare for your special
day please make a booking for a complimentary consultation. Bridal Shower Packages are also available so you can share some fun and pampering time with your bridesmaids and friends. We
will happily design a package to suit your needs. Please collect our bridal brochure from the spa reception or log onto our website and select your ideal location. www.stephanies.com.au
